Customer Service
This is at the heart of everything we do at GFW.
- Leadtime of 5 to 7 working days ensuring a quick service to our customers.
- Minimum order quantity (MOQ) of 400 Litres on any one delivery made up of any number of products from within our range, thereby providing a flexible service to our customers.
- On time in full (OTIF) benchmark and key performance indicator of 98.5% ensuring that our customers receive the product that they have ordered on time and in full.



